Rongo Univesity Library catalog › Results of search for 'ccl=su:Customer services'

Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world / by Niemeier, Stefan, Publication: Chichester, West Sussex, U.K. : Wiley, 2013 . 1 online resource (viii, 200 p.) : , Includes index. Date: 2013 Availability: No items available:

	21.	No cover image available Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world / by Niemeier, Stefan, Publication: Chichester, West Sussex, U.K. : Wiley, 2013 . 1 online resource (viii, 200 p.) : , Includes index. Date: 2013 Availability: No items available: Add to cart (remove)
	22.	No cover image available When customers talk --turn what they tell you into sales / by Gross, T. Scott. Publication: Chicago, IL : Dearborn Trade Pub., 2005 . xi, 207 p. , Includes index. Date: 2005 Availability: No items available: Add to cart (remove)
	23.	Quality of experience engineering for customer added value services : from evaluation to monitoring / Publication: . 1 online resource (288 pages) : Availability: No items available: Add to cart (remove)
	24.	No cover image available Positively outrageous service how to delight and astound your customers and win them for life / by Gross, T. Scott. Publication: Chicago : Dearborn Trade, 2004 . xii, 211 p. , Includes index. Date: 2004 Availability: No items available: Add to cart (remove)
	25.	No cover image available QUIS 9 Publication: Bradford, England : Emerald Group Publishing, 2005 . 85 p. Date: 2005 Availability: No items available: Add to cart (remove)
	26.	No cover image available QUIS 9 symposium service excellence in management / Publication: Bradford, England : Emerald Group Publishing, 2005 . 91 p. Date: 2005 Availability: No items available: Add to cart (remove)
	27.	No cover image available Cultural perspectives on services marketing Publication: Bradford, England : Emerald Group Publishing, 2005 . 57 p. Date: 2005 Availability: No items available: Add to cart (remove)
	28.	No cover image available Project stakeholder management by Eskerod, Pernille. Publication: Burlington, Vt. : Gower, 2013 . 101 p. : Date: 2013 Availability: No items available: Add to cart (remove)
	29.	No cover image available Managing the customer experience : a measurement-based approach / by Wilburn, Morris, Publication: . 1 online resource (128 pages) : Availability: No items available: Add to cart (remove)
	30.	No cover image available Service-ability create a customer centric culture and gain competitive advantage / by Robson, Kevin. Publication: Chichester : Wiley, 2013 . xvi, 261 p. , Includes index. Date: 2013 Availability: No items available: Add to cart (remove)
	31.	No cover image available Wake up your call center how to be a better call center agent / by D'Ausilio, Rosanne, Publication: West Lafayette, Ind. : Ichor Business Books, 2005 . xviii, 212 p. : Date: 2005 Availability: No items available: Add to cart (remove)
	32.	No cover image available Assessing financial access in Brazil Publication: Washington, D.C. : World Bank, 2005 . v, 80 p. : , "Anjali Kumar, Thorsten Beck, Cristine Campos, Soumya Chattopadhyay." Date: 2005 Availability: No items available: Add to cart (remove)
	33.	No cover image available Relationship marketing theory and practice / Publication: London : Paul Chapman, 1996 . xii, 202 p. : Date: 1996 Availability: No items available: Add to cart (remove)
	34.	No cover image available Branded customer service the new competitive edge / by Barlow, Janelle, Publication: San Francisco, Calif. : Berrett-Koehler, 2006 . xii, 259 p. Date: 2006 Availability: No items available: Add to cart (remove)
	35.	No cover image available A complaint is a gift recovering customer loyalty when things go wrong / by Barlow, Janelle, Publication: San Francisco, Calif. : Berrett-Koehler Publishers, 2008 . x, 287 p. Date: 2008 Availability: No items available: Add to cart (remove)
	36.	No cover image available What's the future of business? changing the way businesses create experiences / by Solis, Brian. Publication: Hoboken, N.J. : John Wiley & Sons, 2013 . 1 online resource (218 p.) : Date: 2013 Availability: No items available: Add to cart (remove)
	37.	No cover image available Innovation and quality improvement in service organizations Publication: Bradford, England : Emerald Group Publishing, 2002 . 103 p. Date: 2002 Availability: No items available: Add to cart (remove)
	38.	No cover image available Managing quality customer service a practical guide for establishing a service operation / by Martin, William B. Publication: Los Altos, Calif. : Crisp, 1989 . viii, 94 p. : Date: 1989 Availability: No items available: Add to cart (remove)
	39.	No cover image available Beyond customer service, revised by Gerson, Richard F. Publication: Menlo Park, Calif. : Crisp Publications, 1998 . 108 p. : , "Effective programs for retaining your customers"--Cover. Date: 1998 Availability: No items available: Add to cart (remove)
	40.	No cover image available Measuring customer satisfaction by Gerson, Richard F. Publication: Menlo Park, Calif. : Crisp Publications, 1993 . ix, 112 p. : Date: 1993 Availability: No items available: Add to cart (remove)

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Your search returned 156 results.