Rongo Univesity Library

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1.
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When customers talk --turn what they tell you into sales / by Gross, T. Scott. Publication: Chicago, IL : Dearborn Trade Pub., 2005 . xi, 207 p. , Includes index. Date: 2005 Availability: No items available:

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When customers talk --turn what they tell you into sales / by Gross, T. Scott. Publication: Chicago, IL : Dearborn Trade Pub., 2005 . xi, 207 p. , Includes index. Date: 2005 Availability: No items available:

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3.
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Positively outrageous service how to delight and astound your customers and win them for life / by Gross, T. Scott. Publication: Chicago : Dearborn Trade, 2004 . xii, 211 p. , Includes index. Date: 2004 Availability: No items available:

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Why service stinks ... and exactly what to do about it by Gross, T. Scott. Publication: Chicago, Ill. : Dearborn Trade, 2003 . 240 p. Date: 2003 Availability: No items available:

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5.
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Positively outrageous service how to delight and astound your customers and win them for life / by Gross, T. Scott. Publication: Chicago : Dearborn Trade, 2004 . xii, 211 p. , Includes index. Date: 2004 Availability: No items available:

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6.
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Why service stinks ... and exactly what to do about it by Gross, T. Scott. Publication: Chicago, Ill. : Dearborn Trade, 2003 . 240 p. Date: 2003 Availability: No items available:

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