Rongo Univesity Library

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Brand management for international hotels by Patricia, Maria. Publication: Chandni Chowk, Delhi : Global Media, 2009 . 1 v. (unpaged) : , Cover title. Date: 2009 Availability: No items available:

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Customer winback how to recapture lost customers and keep them loyal / by Griffin, Jill. Publication: San Francisco : Jossey-Bass, 2001 . xxii, 314 p. : Date: 2001 Availability: No items available:

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Brand management for international hotels by Patricia, Maria. Publication: Chandni Chowk, Delhi : Global Media, 2009 . 1 v. (unpaged) : , Cover title. Date: 2009 Availability: No items available:

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Customer winback how to recapture lost customers and keep them loyal / by Griffin, Jill. Publication: San Francisco : Jossey-Bass, 2001 . xxii, 314 p. : Date: 2001 Availability: No items available:

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Beyond the brand why engaging the right customers is essential to winning in business / by Winsor, John, Publication: Chicago : Dearborn Trade Pub., 2004 . xviii, 269 p. Date: 2004 Availability: No items available:

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The art of winning commitment 10 ways leaders can engage minds, hearts, and spirits / by Richards, Dick, Publication: New York : AMACOM, 2004 . x, 212 p. : Date: 2004 Availability: No items available:

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Customer loyalty programmes and clubs by Butscher, Stephan A. Publication: Aldershot, England ; | Burlington, VT : Gower, 2002 . xiv, 206 p. : , Rev. ed. of: Customer clubs and loyalty programmes, 1998. Date: 2002 Availability: No items available:

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Northern Ireland's lost opportunity the frustrated promise of political loyalism / by Novosel, Tony. Publication: London : Pluto Press, 2013 . xxii, 274 p. Date: 2013 Availability: No items available:

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Digital engagement internet marketing that captures customers and builds intense brand loyalty / by Harden, Leland. Publication: New York : American Management Association, 2009 . xii, 244 p. : Date: 2009 Availability: No items available:

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Beyond the ultimate question : a systematic approach to improve customer loyalty / by Hayes, Bob E., Publication: . 1 online resource (432 pages) : Availability: No items available:

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What's the secret? to providing a world-class customer experience / by DiJulius, John R., Publication: Hoboken, N.J. : Wiley, 2008 . xvi, 320 p. : Date: 2008 Availability: No items available:

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The invisible grail how brands can use words to engage with audiences / by Simmons, John. Publication: Singapore : | London : Marshall Cavendish Business ; | Cyan Communications Ltd., 2006 . xiv, 223 p. : , Includes index. Date: 2006 Availability: No items available:

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Loyalty to loyalty Josiah Royce and the genuine moral life / by Foust, Mathew A. Publication: New York : Fordham University Press, 2012 . xii, 212 p. Date: 2012 Availability: No items available:

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Brand advocates turning enthusiastic customers into a powerful marketing force / by Fuggetta, Rob. Publication: Hoboken, N.J. : Wiley, 2012 . xx, 283 p. : , Includes index. Date: 2012 Availability: No items available:

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Brand imitation by Kaptan, S. S. Publication: Mumbai [India] : Himalaya Pub. House, 2010 . 182 p. : Date: 2010 Availability: No items available:

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Mobile telecommunication customer loyalty in Nigeria : determining factors / by Bello, Olayiwola, Publication: . 1 online resource (71 pages) : Availability: No items available:

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Researching customer satisfaction & loyalty how to find out what people really think / by Szwarc, Paul. Publication: London : Kogan Page, 2005 . xiv, 258 p. Date: 2005 Availability: No items available:

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