Rongo Univesity Library

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Your search returned 156 results.

1.
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50 powerful ideas you can use to keep your customers by Timm, Paul R. Publication: Franklin Lakes, NJ : Career Press, 2002 . 158 p. Date: 2002 Availability: No items available:

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Strategic customer management strategizing the sales organization / by Piercy, Nigel. Publication: Oxford ; | New York : Oxford University Press, 2009 . xvi, 321 p. : Date: 2009 Availability: No items available:

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Customer winback how to recapture lost customers and keep them loyal / by Griffin, Jill. Publication: San Francisco : Jossey-Bass, 2001 . xxii, 314 p. : Date: 2001 Availability: No items available:

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What to say to a porcupine 20 humorous tales that get to the heart of great customer service / by Gallagher, Richard S. Publication: New York : American Management Association, 2008 . xiv, 111 p. : , Includes index. Date: 2008 Availability: No items available:

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Delivering knock your socks off service by Zemke, Ron. Publication: New York : | London : AMACOM ; | McGraw-Hill, 2003 . 178 p. , Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke, 1998. Date: 2003 Availability: No items available:

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Relationship marketing in professional services a study of agency-client dynamics in the advertising sector / by Halinen, Aino, Publication: London ; | New York : Routledge, 1997 . xiv, 373 p. : Date: 1997 Availability: No items available:

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8.
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50 powerful ideas you can use to keep your customers by Timm, Paul R. Publication: Franklin Lakes, NJ : Career Press, 2002 . 158 p. Date: 2002 Availability: No items available:

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9.
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Strategic customer management strategizing the sales organization / by Piercy, Nigel. Publication: Oxford ; | New York : Oxford University Press, 2009 . xvi, 321 p. : Date: 2009 Availability: No items available:

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10.
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Customer winback how to recapture lost customers and keep them loyal / by Griffin, Jill. Publication: San Francisco : Jossey-Bass, 2001 . xxii, 314 p. : Date: 2001 Availability: No items available:

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11.
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What to say to a porcupine 20 humorous tales that get to the heart of great customer service / by Gallagher, Richard S. Publication: New York : American Management Association, 2008 . xiv, 111 p. : , Includes index. Date: 2008 Availability: No items available:

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12.
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Delivering knock your socks off service by Zemke, Ron. Publication: New York : | London : AMACOM ; | McGraw-Hill, 2003 . 178 p. , Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke, 1998. Date: 2003 Availability: No items available:

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13.
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Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world / by Niemeier, Stefan, Publication: Chichester, West Sussex, U.K. : Wiley, 2013 . 1 online resource (viii, 200 p.) : , Includes index. Date: 2013 Availability: No items available:

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14.
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Relationship marketing in professional services a study of agency-client dynamics in the advertising sector / by Halinen, Aino, Publication: London ; | New York : Routledge, 1997 . xiv, 373 p. : Date: 1997 Availability: No items available:

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15.
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When customers talk --turn what they tell you into sales / by Gross, T. Scott. Publication: Chicago, IL : Dearborn Trade Pub., 2005 . xi, 207 p. , Includes index. Date: 2005 Availability: No items available:

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Marketing for rainmakers 52 rules of engagement to attract and retain customers for life / by Fragasso, Philip M., Publication: Hoboken, N.J. : John Wiley & Sons, 2008 . xx, 279 p. : , Includes index. Date: 2008 Availability: No items available:

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Understanding the construction client by Boyd, David. Publication: Oxford ; | Malden, MA : Blackwell, 2006 . xiv, 314 p. : Date: 2006 Availability: No items available:

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Perception of a difference the power in buying, marketing and selling customer care / by Zimmerman, Wesley. Publication: Scottsdale, AZ : WZA, Inc., 2005 . 305 p. Date: 2005 Availability: No items available:

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