Rongo Univesity Library catalog › Results of search for 'ccl=su:Call centers.'

Your search returned 16 results.

	1.	No cover image available Cases in call center management great ideas (th)at work / by Feinberg, Richard, Publication: West Lafayette, Ind. : Ichor Business Books, 2005 . x, 356 p. : Date: 2005 Availability: No items available: Add to cart (remove)
	2.	No cover image available Wake up your call center how to be a better call center agent / by D'Ausilio, Rosanne, Publication: West Lafayette, Ind. : Ichor Business Books, 2005 . xviii, 212 p. : Date: 2005 Availability: No items available: Add to cart (remove)
	3.	No cover image available Outsourcing and service work in the new economy the case of call centres in Mexico City / by Alvarez-Galvan, Jose-Luis. Publication: Newcastle upon Tyne : Cambridge Scholars Publishing, 2012 . xiv, 198 p. : Date: 2012 Availability: No items available: Add to cart (remove)
	4.	No cover image available Observing and registering emotional satisfaction of customer contacts for customer satisfaction & loyalty / by G�ung�or, H�useyin. Publication: Amsterdam : Vossiuspers UvA, 2007 . xiii, 176 p. : Date: 2007 Availability: No items available: Add to cart (remove)
	5.	No cover image available Cases in call center management great ideas (th)at work / by Feinberg, Richard, Publication: West Lafayette, Ind. : Ichor Business Books, 2005 . x, 356 p. : Date: 2005 Availability: No items available: Add to cart (remove)
	6.	No cover image available Wake up your call center how to be a better call center agent / by D'Ausilio, Rosanne, Publication: West Lafayette, Ind. : Ichor Business Books, 2005 . xviii, 212 p. : Date: 2005 Availability: No items available: Add to cart (remove)
	7.	No cover image available Call center performance enhancement using simulation and modeling by Anton, Jon. Publication: West Lafayette, Ind. : Ichor Business Books, 1999 . ix, 134 p. : Date: 1999 Availability: No items available: Add to cart (remove)
	8.	No cover image available Call center benchmarking how good is "good enough" / by Anton, Jon. Publication: West Lafayette, Ind. : Ichor Business Books/Purdue University Press, 2000 . viii, 84 p. : Date: 2000 Availability: No items available: Add to cart (remove)
	9.	No cover image available Geac System21 commerce.connect implementation on the IBM eserver iSeries server / Publication: [United States] : IBM, International Technical Support Organization, 2002 . x, 168 p. : , "December 2002." \| "SG24-6526-00." Date: 2002 Availability: No items available: Add to cart (remove)
	10.	No cover image available The real-time contact center by Fluss, Donna. Publication: New York, NY : AMACOM Books, 2005 . xv, 221 p. : Date: 2005 Availability: No items available: Add to cart (remove)
	11.	No cover image available Outsourcing and service work in the new economy the case of call centres in Mexico City / by Alvarez-Galvan, Jose-Luis. Publication: Newcastle upon Tyne : Cambridge Scholars Publishing, 2012 . xiv, 198 p. : Date: 2012 Availability: No items available: Add to cart (remove)
	12.	No cover image available Observing and registering emotional satisfaction of customer contacts for customer satisfaction & loyalty / by G�ung�or, H�useyin. Publication: Amsterdam : Vossiuspers UvA, 2007 . xiii, 176 p. : Date: 2007 Availability: No items available: Add to cart (remove)
	13.	No cover image available Call center performance enhancement using simulation and modeling by Anton, Jon. Publication: West Lafayette, Ind. : Ichor Business Books, 1999 . ix, 134 p. : Date: 1999 Availability: No items available: Add to cart (remove)
	14.	No cover image available Call center benchmarking how good is "good enough" / by Anton, Jon. Publication: West Lafayette, Ind. : Ichor Business Books/Purdue University Press, 2000 . viii, 84 p. : Date: 2000 Availability: No items available: Add to cart (remove)
	15.	No cover image available Geac System21 commerce.connect implementation on the IBM eserver iSeries server / Publication: [United States] : IBM, International Technical Support Organization, 2002 . x, 168 p. : , "December 2002." \| "SG24-6526-00." Date: 2002 Availability: No items available: Add to cart (remove)
	16.	No cover image available The real-time contact center by Fluss, Donna. Publication: New York, NY : AMACOM Books, 2005 . xv, 221 p. : Date: 2005 Availability: No items available: Add to cart (remove)

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